Full-time, 32-40
hours.

Intern Customer Success

Located in

Nieuwegein, NL

Make an impact
How will you influence the company's growth?
Hospitality at the center
We employ ambitious hospitality experts
Challenging work
Seek challenges outside of your comfort zone
Open company culture
Informal and transparent working environment
Description

Are you communicatively skilled, studying in the hotel or event industry, and looking for an educational internship? Then we’d love to meet you!

VIPS PMS
.

Who Are We?

At VIPS PMS, part of Freetime Hospitality b.v., there is an informal atmosphere where everyone is dedicated to serving the customer every day. For over 25 years, we have been a leading provider in the Netherlands with our reservation software, catering to B&Bs, hotels, and conference centers.

To expand our team in Nieuwegein, we are looking for a Customer Success intern.

Job description
.

What Will You Do?

  • You are the first point of contact for our customers, solving problems and answering user questions about our reservation and POS systems. You don’t need to be a tech expert for this
  • You ensure that complicated issues are properly escalated to second- and third-line support staff
  • You (co-)manage projects from go-live to aftercare for our partner locations
  • You and your colleagues ensure that our customers are helped in a friendly and effective manner
Good to know
.

What Do You Get From Us?

  • An educational internship where you have space for personal development
  • A dynamic organization with a pleasant and informal working atmosphere
  • The freedom to perform tasks independently and develop your own ideas
  • A suitable internship compensation of €400 gross per month (based on 40 hours)
  • A daily lunch with your colleagues, so you can leave your sandwiches at home!
Requirements
.

What Do We Get From You?

  • You are pursuing an MBO or HBO degree in Hospitality and/or Event Management;
  • Some work experience in a hotel or event company;
  • Good command of Dutch and English, both spoken and written;
  • A driven and stress-resistant personality who can work in a structured way.
Do we have a match?
Do the position and our company appeal to you, and do you want to bring out your best (almost) every day? Apply now through the button below.

If you have any further questions, please contact our Corporate Recruiter Coen Brouwer via [email protected] or +31 6 511 56 023.
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