Enhancement
CRM
#
17932

Improved logic for channel manager profiles

Launches on
VIPS CloudPMS v
64
 –
September 9, 2025

We observed that when for example, values such as n/a are applied to the address details,the system was unable to match on existing profiles if for example the matchingscore was set to match on First name, Last name, and Email.  It would still read the other profile records and thus not match and create a new profile.
Now we basically match the minimum requirements determined on the auto match score and match criteria’s. So, in above example,we will match on the existing profile and apply it to the reservation, rather than creating a new profile.

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