VIPS PMS.

General Manager

Meet
Eleanor A. Blake
.

Everywhere at Once

As a General Manager, Eleanor plays a crucial role in running the hotel. She needs to make sure her team is happy and that everything is working well.

As a leader, she wants to oversee the business, having to make smart decisions quickly. This means she must use many different functionalities at once, which can be confusing and take up a lot of valuable time. She also has to deal with challenges like staff turnover and keeping the guests satisfied.

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Hotel
Hof van Putten
VIPS CloudPMS is a simple and user-friendly system that is easy to master. It is an affordable PMS system. Additionally, there is a lot of personal contact, which has given us a good impression of this company.
General Manager
Petric
Rebergen
Hotel
Infinity
We chose VIPS CloudPMS because of the system's user-friendliness and clear organization. Additionally, it's very reassuring that the support desk is always available to help. The system remains very up-to-date and continuously provides improvements.
Operations Manager
Tim
Koers
Hotel
The Hut Bonaire
I was looking for a system where I could manage both my hotel rooms and the rental of cars and scooters in one system. VIPS CloudPMS is affordable, and despite the time difference, there's good contact with the staff.
Owner
Lukas
Besseling
Hotel
am Fang
As a hotelier, you need to keep up with the times, and it's great that VIPS PMS continues to develop their software, so we always stay up-to-date.
General Manager
Birgül
Mihci
Hotel
De Bonte Wever
As a multifunctional complex with a variety of disciplines, De Bonte Wever encompasses different procedures related to booking systems. Each department within the company has its own unique needs and requirements.
Revenue Manager
Bianca
Kruis
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Dealing With Staff Turnover

High staff turnover challenges hotel operations, requiring constant training that can impact efficiency and guest experiences. Younger employees, accustomed to user-friendly technology, may struggle with outdated systems. Staying current with intuitive tech is crucial for adapting to this evolving digital landscape.

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Cross-Department Coordination

Coordinating hotel departments is challenging due to their often autonomous operations, leading to communication gaps and lack of collaboration. These issues can cause delays and inconsistencies in service, negatively impacting the guest experience. Bridging departmental silos is key to seamless hospitality.

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Getting Insights From Data

Managing the vast amount of data from daily hotel operations to extract valuable insights can be complex and time-consuming. Ensuring data accuracy and security adds another layer of difficulty, potentially affecting decision-making and operational efficiency.

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Implementing a New System

Implementing a new PMS can create operational challenges, which demanding extra effort from staff. Resistance to change is common, yet adopting new technologies is key to staying competitive and enhancing guest experiences.

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Satisfying Your Guests

Achieving guest satisfaction is challenging, as it requires meeting diverse expectations through effective communication, quick responses, and personalized experiences. Any shortfall can cause frustration, making it crucial to adapt swiftly to ensure a positive stay and encourage repeat visits.

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Solving Technical Difficulties

Delays in resolving technical issues can disrupt hotel operations, frustrate staff, and negatively impact guest services. Poorly integrated systems, like unsynchronized rates or faulty keycards, can lead to lost revenue and inconvenience guests, highlighting the need for efficient tech solutions.

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Discover some of our solutions

Dashboarding & Reporting
Centralized dashboards for hotel operations efficiency.
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VIPS Hotel Channel Manager
Channel management syncs availability and rates.
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Housekeeping Management
Housekeeping overview with real-time task updates.
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VIPS Hotel Booking Engine
Easy-to-configure booking engine with real-time updates.
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CRM Solution
Comprehensive CRM for guest profiles and reservations.
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VIPS Meeting & Events
Built-in Meeting & Events module, with integration options.
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VIPS Open API
Seamless integration with third-party solutions in PMS.
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Security
Prioritize data security to protect guest information.
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CRM Solution
Comprehensive CRM for guest profiles and reservations.
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VIPS Pay
All-in-one payment solution with VIPS Pay by CCV.
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VIPS Meeting & Events
Built-in Meeting & Events module, with integration options.
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VIPS Communications
Simplified online registration for guests and groups.
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VIPS Planner
Manage activities and rentals efficiently with Planner.
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VIPS Hotel Channel Manager
Channel management syncs availability and rates.
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Invoicing
Efficient invoicing for detailed, transparent billing.
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VIPS CloudPMS
.

Essential For Every GM

VIPS CloudPMS is the essential solution for a General Manager seeking to streamline operations and enhance guest experiences. It offers a range of features designed to optimize every aspect of hotel management, enabling department heads to efficiently manage daily operations and allocate resources effectively.

Optimize your operations even further with the powerful dashboarding and reporting tools VIPS CloudPMS offers. These tools provide valuable insights into occupancy patterns, revenue generation, and guest preferences, allowing managers to make informed decisions and drive business growth.

25%
Time Saved
Promote online registration with pre-check-in and profile updates.
1.500.000+
Reservations
The right solution: VIPS Channel Management & online bookings.
100+
Open API Collaborations
API-first application, allowing any third party to integrate.
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Reach Out to Our Experts

Discover the potential of VIPS CloudPMS, a compelling solution for your hotel's success.

Reach out to our experts to understand how we can cater to your unique requirements. Schedule a call to experience this intuitive system firsthand.
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